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What Not to Say to a Dermatologist: How to Get the Most from Your Appointment

Sep 19, 2025

When you book a consultation with a dermatologist, you’re putting your skin health into their hands. Whether you’re visiting for a recurring rash, stubborn acne, unexplained irritation, or simply to get professional advice on ageing or sun protection, that appointment is more than just a routine check it’s an opportunity to get expert guidance that can transform the way you care for your skin. The insights you gain in those 15 to 30 minutes can shape your daily habits, your treatment options, and even your long-term health.

But to get the full benefit of that time, communication is everything. How you talk to your dermatologist can make a huge difference in the quality of care you receive and how quickly you find answers. Many patients unintentionally hold back key details, downplay their symptoms, or avoid mentioning habits they feel embarrassed about, such as picking at blemishes or using harsh home remedies. Others forget to bring a list of their current medications or skin-care products, which can be crucial when a dermatologist is trying to identify triggers or avoid dangerous interactions. Even something as simple as failing to describe when a problem started or how it changes throughout the day can lead to delays in diagnosis or less effective treatment plans.

It’s also common for people to arrive at the clinic without a clear idea of what they want to ask. They may hope the dermatologist will simply “figure it out,” but the best results come from a two-way conversation. Your doctor relies on the information you share to create an accurate picture of what’s happening with your skin. The more honest and detailed you are about your medical history, lifestyle habits, and previous treatments the easier it is for them to identify underlying causes, recommend effective solutions, and help you avoid future issues.

1. Downplaying Symptoms

One of the most common mistakes patients make during a dermatology appointment is downplaying their symptoms. It’s easy to convince yourself that your skin issue isn’t serious enough to mention, especially if it comes and goes or doesn’t cause constant discomfort. You might think, “It’s just a small patch of dryness it will probably clear up on its own,” or “My acne isn’t that bad today, so there’s no need to bring it up.” But even what seems minor to you can provide your dermatologist with critical clues about your overall skin health.

Dermatologists rely heavily on the information you share to form a complete picture of what’s happening beneath the surface. If you skip details or minimise what you’re experiencing, they may not fully understand the severity, duration, or pattern of your condition. That can lead to delayed diagnoses, ineffective treatments, or unnecessary follow-up visits. For example, a small spot that you think is just a harmless irritation could actually be an early sign of eczema, psoriasis, or even a precancerous lesion conditions that are far easier to manage when detected early.

What You Should Do

Instead of brushing symptoms aside, be completely honest and thorough about what you’re experiencing, even if it feels insignificant or “not a big deal.” Mention when the issue first appeared, how it has changed over time, and whether anything seems to make it better or worse. Describe sensations like itching, burning, stinging, or pain, as well as any triggers you’ve noticed, such as stress, new skincare products, diet changes, or seasonal shifts.

It’s also helpful to share visual patterns. If a rash spreads or fluctuates in intensity, take clear photos on your phone to show your dermatologist, especially if it isn’t as visible on the day of your appointment. For example, if you’ve had a red, scaly patch on your arm that comes and goes, or a mole that has changed shape over the past few months, bring it up even if it looks better today.

By being open and detailed, you’re not “bothering” your dermatologist you’re giving them the information they need to make an accurate diagnosis and create an effective treatment plan. In dermatology, even small changes can be meaningful, and early intervention can often prevent a minor irritation from turning into a long-term condition.

2. Bringing in Unreliable Online Diagnoses

With the rise of Dr. Google and countless skincare forums, it has never been easier to type a few symptoms into a search bar and come away convinced you’ve discovered the cause and sometimes even the cure for your skin concern. Many patients walk into their appointment armed with printouts, screenshots, or bookmarked articles, certain that they’ve already solved the mystery. While it’s perfectly understandable to want answers quickly, relying on unverified online sources can create more confusion than clarity.

The problem isn’t your curiosity it’s the quality and accuracy of the information you might find. Online photos can be misleading, conditions often look similar to one another, and many websites are not medically reviewed. For example, a simple dry patch could be anything from eczema to a fungal infection to an early sign of skin cancer, and no amount of scrolling through image galleries can provide a definitive answer.

What You Should Do

Instead of arriving with a ready-made diagnosis, use your research as a starting point for discussion rather than a conclusion. A more productive approach might sound like, “I read about rosacea online and wondered if my symptoms could be related. What do you think?” or “I saw an article describing contact dermatitis and some of the signs seem familiar could that be a possibility?” This invites your dermatologist to consider your observations while still giving them space to conduct their own assessment and share evidence-based guidance.

Remember, dermatologists welcome questions and appreciate patients who take an active interest in their skin health. Your research can help highlight your concerns and speed up the conversation, but it should never replace a professional examination. A dermatologist will evaluate your skin in person, consider your medical history, and, if needed, perform tests to confirm an accurate diagnosis. Trust their training and experience they’re there to separate fact from fiction and design a treatment plan that’s safe and effective for your unique needs.

3. Not Mentioning Your Full Medication History

Another surprisingly common mistake is failing to provide a complete and accurate medication history. Many people assume that only prescription drugs matter, but when it comes to your skin, everything you put in or on your body can have an impact. This includes over-the-counter treatments, herbal supplements, vitamins, and even “natural” remedies that may seem harmless. Omitting these details whether intentionally or simply because you forget can affect the way your dermatologist diagnoses a condition or recommends treatment.

Certain medications can trigger rashes, dryness, breakouts, or pigmentation changes, and some skincare ingredients can interact with prescribed creams or oral medications. For example, blood pressure tablets, antidepressants, and birth control pills can sometimes cause acne or changes in skin texture. Even common pain relievers, such as ibuprofen, may increase your skin’s sensitivity to the sun.

What You Should Do

Before your appointment, make a list of everything you’re currently taking or applying, even if you think it’s insignificant. This includes:

  • Prescription medications (for any condition, not just skin-related issues).
  • Over-the-counter drugs such as pain relievers, antihistamines, or cold medicine.
  • Vitamins, herbal supplements, or powders.
  • All skincare products, from prescription creams to moisturisers, cleansers, serums, and sunscreens.

Bringing photos of product labels or keeping a note on your phone can be helpful if you’re unsure of exact names or ingredients. Sharing this information gives your dermatologist the full context they need to identify potential triggers, avoid harmful interactions, and create a safe and effective treatment plan.

Even if a product seems harmless or unrelated like a calming herbal tea or a daily vitamin it’s better to mention it. A seemingly innocent lotion or supplement could be the hidden cause of breakouts, rashes, or persistent irritation. By being open and thorough, you not only protect yourself from unwanted side effects but also help your dermatologist deliver the most precise, personalised care possible.

4. Skipping Questions About Side Effects

Many patients feel nervous about asking their dermatologist about potential side effects of a treatment or medication. This hesitation is understandable after all, no one wants to focus on what could go wrong when they’re hoping for clear, healthy skin. Some people worry that asking too many questions might make them seem distrustful or difficult, while others simply assume that if the doctor recommends something, it must be completely safe.

Failing to ask questions also means you might miss important guidance about recovery times, lifestyle adjustments, or warning signs to watch for. Some treatments require avoiding direct sunlight, stopping certain skincare products, or pausing other medications. Without clear instructions, it’s easy to make mistakes that could slow healing or reduce the effectiveness of your treatment plan.

What You Should Do

Instead of avoiding the topic, take an active role in understanding the risks and aftercare. Your dermatologist expects questions and will appreciate your desire to be informed. Consider asking things like:

  • “What side effects should I watch out for with this treatment or medication?”
  • “How long will any redness, dryness, or peeling typically last?”
  • “Are there activities or products I need to avoid while using this?”
  • “What should I do if I notice a reaction or unexpected change?”

Write down the answers or keep a note in your phone so you can refer back later. If your dermatologist mentions side effects that make you nervous, don’t hesitate to ask for clarification or alternative options. For example, if you’re worried about downtime after a chemical peel, you might ask whether a milder peel or a different procedure could achieve similar results with less recovery.

5. Not Being Open About Your Lifestyle

Your daily habits play a far bigger role in your skin’s health than many people realise. Diet, stress, sleep patterns, exercise routines, alcohol intake, smoking, and sun exposure can all influence the way your skin behaves. Yet during appointments, patients often leave out key details about their lifestyle sometimes because they don’t think it’s relevant, other times because they feel embarrassed to admit to certain habits.

Some patients also hesitate to mention lifestyle details because they fear being judged. You might not want to admit that you frequently skip sunscreen, enjoy fast food, or spend long hours in the sun without protection. But without this information, your dermatologist is left guessing at potential triggers and may not be able to recommend the most effective treatments or preventive strategies.

What You Should Do

To get the best possible care, be completely honest about your habits even the ones you’re not proud of. Share details such as:

  • Your typical daily diet and how often you consume sugary, processed, or greasy foods.
  • How much water you drink and whether you regularly consume alcohol or caffeinated beverages.
  • Your stress levels, sleep quality, and exercise routine.
  • Sun-related habits, such as how often you use sunscreen, whether you tan intentionally, or if you’ve had frequent sunburns in the past.

You don’t need to provide a minute-by-minute breakdown of your life, but a general overview gives your dermatologist valuable insight. For example, if you’re dealing with persistent acne and mention that you often rely on late-night takeaways and little sleep, your doctor might suggest dietary adjustments or stress-management techniques alongside topical treatments. If you reveal that you spend weekends outdoors without SPF, they can recommend a stronger sun-protection strategy to prevent further damage.

6. Failing to Follow-Up

One of the most overlooked mistakes patients make is not scheduling or attending follow-up appointments after their initial visit. It’s easy to think that once you’ve seen the dermatologist, received a diagnosis, and started a treatment plan, your job is done. If your symptoms begin to improve or even disappear entirely you might feel that there’s no reason to go back. However, skipping follow-ups can limit the effectiveness of your treatment and delay your overall progress.

Even if your skin looks better, a follow-up appointment allows your dermatologist to confirm that the underlying issue is truly resolving and not just temporarily improving. Some conditions like suspicious moles or precancerous lesions may appear to heal on the surface but still require further monitoring to rule out more serious concerns. In other cases, a treatment might be working but could be fine-tuned for faster results or fewer side effects.

What You Should Do

To get the most from your care, always schedule and attend the follow-up visits your dermatologist recommends, even if you feel satisfied with your progress. These appointments give your doctor the opportunity to:

  • Assess how well your treatment is working and make any necessary adjustments.
  • Monitor for side effects or complications that might not be obvious to you.
  • Provide guidance on maintaining results once your skin has improved.
  • Catch early signs of recurring or new issues before they become more serious.

If scheduling is difficult due to work, travel, or other commitments, ask about alternative options such as telehealth check-ins, sending progress photos, or arranging a flexible timeline that still keeps you on track. You can also set reminders on your phone or calendar to ensure you don’t forget upcoming visits.

Final Thought: Your Skin Deserves Full Transparency

Seeing a dermatologist is an important step toward achieving optimal skin health, but it’s essential to approach the appointment with openness and transparency. By avoiding common mistakes such as downplaying your symptoms or withholding information about your medication you can ensure that your dermatologist has the right information to provide the best possible care. If you’re looking for expert dermatology services, consider scheduling a consultation with a trusted dermatologist in London who will guide you through the process and make sure every detail is addressed.

References:

  1. Lo, A., 2024. Adherence to treatment in dermatology: Literature review. Journal of the European Academy of Dermatology and Venereology. Available at: https://onlinelibrary.wiley.com/doi/full/10.1002/jvc2.379
  2. Leal-Costa, C., Abad, L., Velando-Somoza, A., Perez, M., Maldonado, A., Arufa-Barriuso, R. et al., 2022. Patients’ Experiences and Communication with Health Personnel in Dermatology: Teledermatology versus Face-to-Face Consultations. Journal of Clinical Medicine, 11(19), 5528. DOI: 10.3390/jcm11195528. Available at: https://www.mdpi.com/2077-0383/11/19/5528
  3. Perche, P.O., Singh, R., Cook, M.K., et al., 2023. The Patient-Physician Relationship and Adherence: Observations from a Clinical Study. Journal of Drugs in Dermatology, 22(8), pp. 838-839. DOI: 10.36849/JDD.7103. Available at: https://jddonline.com/articles/the-patient-physician-relationship-and-adherence-observations-from-a-clinical-study-S1545961623P0838X
  4. Kvarnström, K., Kilpimäki, D., and Ljungberg, C., 2021. Factors Contributing to Medication Adherence in Patients: A Review. Pharmaceutics, 13(7), 1100. Available at: https://www.mdpi.com/1999-4923/13/7/1100
  5. Ziegler, D.K., Mahrer, N.E., Van Pelt, D., and Menard, H.W., 2001. How Much Information About Adverse Effects of Medication Do Patients Want? JAMA Internal Medicine, 161(4), pp. 513-519. Available at: https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/647582