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Dark Spots & Uneven Tone: Why Some Treatments Fail and What to Ask Your Dermatologist

Nov 4, 2025

If you’ve ever tried multiple brightening serums or “miracle” creams for dark spots only to see little or no change you’re not alone. Uneven skin tone and pigmentation are among the most common reasons people seek help from dermatologists today.

But despite the countless products promising to “fade dark spots fast,” most fail to deliver lasting results. Why? Because hyperpigmentation isn’t a one-size-fits-all problem and treating it requires understanding what’s happening beneath the surface.

In this article, we’ll explore why some pigmentation treatments don’t work, how a dermatologist diagnoses the root cause, and what you should ask before beginning any brightening or resurfacing routine.

What Causes Dark Spots and Uneven Tone?

Dark spots (hyperpigmentation) occur when your skin produces excess melanin, the pigment responsible for colour. This can be triggered by several factors, including UV exposure, inflammation, hormonal changes, or injury.

Here are the most common causes:

1. Sun Exposure (UV Damage)

Repeated sun exposure is the top cause of pigmentation. UV rays stimulate melanin production, leading to freckles, age spots, and overall uneven tone.

2. Post-Inflammatory Hyperpigmentation (PIH)

When your skin heals from acne, burns, or irritation, it sometimes leaves behind darker patches. These are more common in darker skin tones.

3. Melasma (Hormonal Pigmentation)

Triggered by hormones, pregnancy, or birth control, melasma causes symmetrical patches on the cheeks, forehead, and upper lip. It’s one of the most stubborn forms of pigmentation to treat.

4. Medication or Chemical Reactions

Certain medications (like antibiotics, anti-seizure drugs, or oral contraceptives) can sensitise the skin to sunlight, worsening pigmentation.

5. Ageing

With age, cell turnover slows and sun damage accumulates, causing dullness and age spots to become more visible.

Why Over-the-Counter Brightening Products Often Fail

Despite good marketing, most shop-bought serums and creams are limited in what they can achieve. Here’s why.

1. They Don’t Target the Root Cause

Pigmentation can stem from the surface (epidermal) or deeper layers (dermal). Many products only work superficially fading mild marks but failing to reach deeper pigmentation.

2. Wrong Active Ingredients

Ingredients like vitamin C, niacinamide, or kojic acid can help, but their concentration and formulation matter. If they’re too weak, they won’t make a difference. If too strong, they can irritate sensitive skin and worsen inflammation.

3. Inconsistent Use

Hyperpigmentation requires patience consistent use over weeks or months. Many people stop too soon or use products sporadically, leading to uneven results.

4. Poor Sun Protection

Even the best brightening routine fails without daily SPF. UV exposure reverses progress and triggers new pigmentation.

5. Unidentified Underlying Conditions

If your dark spots are linked to hormonal changes, acne scarring, or allergies, over-the-counter products can only do so much. Identifying the cause is key to choosing the right treatment.

How Dermatologists Identify the Real Cause

A professional evaluation goes far beyond visual inspection. At the London Dermatology Centre, dermatologists assess pigmentation through multiple lenses:

1. Skin Analysis

Advanced imaging (such as Wood’s lamp or dermoscopy) helps distinguish between epidermal, dermal, or mixed pigmentation.

2. Medical History

Your dermatologist will discuss sun exposure habits, skincare routines, medications, and hormonal factors.

3. Skin Type Assessment

Skin tone plays a major role in treatment. Darker skin tones require specific ingredients and laser settings to prevent further pigmentation.

4. Identifying Inflammation or Sensitisation

If your skin barrier is weak or inflamed, even mild brightening actives may cause irritation and worsen uneven tone.

This diagnostic approach allows dermatologists to create a treatment plan that’s targeted, safe, and personalised.

Why Some Treatments Fail Even Under Professional Care

Even medical-grade treatments can occasionally fall short if the underlying issues aren’t addressed correctly. Here’s what typically goes wrong.

1. Treating the Symptom, Not the Cause

For instance, if you’re targeting melasma with only exfoliating acids, the pigment may return because hormones remain unbalanced.

2. Skipping Maintenance Therapy

After successful lightening, maintenance is crucial. Without continued SPF and mild brighteners, spots can easily reappear.

3. Mismatched Treatment for Skin Type

Some lasers or peels that work well on lighter skin may cause post-inflammatory pigmentation in darker tones.

4. Inadequate Barrier Repair

When the skin barrier is compromised, treatments can backfire. A dermatologist will usually strengthen your barrier first before starting pigmentation therapy.

5. Unprotected Healing Periods

After peels or laser sessions, skipping SPF can undo all progress in days. Sun protection is non-negotiable.

The Science Behind Pigmentation Treatments

To understand why results vary, it helps to know how pigmentation treatments work.

Melanin is produced by cells called melanocytes. Brightening treatments either:

  1. Reduce melanin production,
  2. Break down existing pigment, or
  3. Increase cell turnover to remove discoloured cells faster.

If a product or procedure doesn’t effectively interact with these processes or isn’t used consistently visible improvement won’t happen.

The Most Effective Dermatologist-Led Treatments for Dark Spots

1. Prescription Topical Creams

Dermatologists often start with medical creams containing ingredients like:

  • Hydroquinone (in controlled doses) – suppresses pigment production.
  • Tretinoin (retinoid) – boosts cell turnover.
  • Azelaic acid – brightens while calming inflammation.
  • Tranexamic acid – effective for melasma and hormonal pigmentation.

These are used in tailored combinations, often alternating for safety and tolerance.

2. Chemical Peels

Medical-grade peels exfoliate the top layer of skin, reducing surface pigmentation and stimulating regeneration.

Common acids used include glycolic, lactic, mandelic, or trichloroacetic acid (TCA). Peels vary in strength, and your dermatologist will adjust them based on your skin sensitivity and tone.

Results can be impressive but only when performed under professional supervision.

3. Laser Treatments

Laser and light-based therapies precisely target melanin deposits without damaging surrounding skin.

Popular options include:

  • Q-switched lasers for freckles and sun spots.
  • Fractional lasers for deeper or stubborn pigmentation.
  • IPL (Intense Pulsed Light) for overall tone improvement.

Proper laser selection is critical. The wrong wavelength or energy setting can darken pigmentation instead of lightening it another reason to rely on an experienced dermatologist.

4. Microneedling with Brightening Serums

Microneedling creates controlled micro-injuries that boost collagen and enhance serum absorption. When combined with ingredients like tranexamic acid or vitamin C, it can visibly reduce pigmentation over time.

5. PRP (Platelet-Rich Plasma)

PRP uses your body’s own growth factors to repair tissue, improve tone, and fade marks. It’s especially useful for post-acne pigmentation.

The Role of SPF in Preventing and Treating Pigmentation

Every dermatologist will tell you no treatment will last without sun protection.

UV rays not only trigger pigmentation but also reactivate dormant melanin. Even indirect sunlight through windows can contribute.

Choose:

  • Broad-spectrum SPF 30–50, reapplied every 2–3 hours outdoors.
  • Mineral sunscreens (with zinc oxide or titanium dioxide) if you’re prone to irritation.
  • Tinted SPF formulas if you’re treating melasma they add an extra layer of visible light protection.

Daily sunscreen use is non-negotiable for maintaining even tone.

Ingredients That Actually Work (When Used Correctly)

If you’re exploring non-prescription options to brighten your skin, there are a few ingredients worth knowing about and dermatologists often recommend them when used properly.

Niacinamide is a great starting point. It helps calm inflammation and slows down pigment transfer in the skin, making it ideal if you’re dealing with mild uneven tone or redness.

Vitamin C (L-ascorbic acid) is another favourite. It not only brightens dull skin but also shields it from UV-induced damage, helping to fade sun spots and restore glow.

For those with sensitive skin, licorice extract is a gentle yet effective choice. It naturally calms irritation while helping fade pigmentation over time.

Alpha arbutin works by reducing melanin production, making it particularly useful for post-acne marks or dark spots. Similarly, kojic acid offers mild exfoliation and brightening effects, which can help even out freckles or surface-level pigmentation.

Finally, retinoids remain the gold standard for improving skin texture and tone. They speed up cell turnover, helping fade age-related pigmentation and revealing fresher skin beneath.

Just remember layering too many active ingredients can backfire, leading to redness or irritation. Always patch test new products and, if possible, consult your dermatologist before combining them to ensure your routine stays both safe and effective.

Why DIY Remedies Often Backfire

Home remedies like lemon juice, baking soda, or apple cider vinegar can make pigmentation worse. They disrupt your skin barrier, cause irritation, and trigger post-inflammatory pigmentation.

Even natural oils marketed for “brightening” may clog pores or cause allergic reactions. It’s best to focus on evidence-based ingredients and medically guided care.

How Skin Type and Ethnicity Affect Treatment

People with darker skin (Fitzpatrick types IV–VI) have more active melanocytes, meaning they’re more prone to pigmentation and to rebound pigmentation after aggressive treatments.

Dermatologists trained in treating ethnic skin use adjusted protocols:

  • Lower laser energy settings.
  • Gentler peels (mandelic acid over glycolic acid).
  • Emphasis on calming and barrier-repair products.

Personalised care ensures safety and better outcomes for all skin tones.

The Emotional Side of Hyperpigmentation

Dark spots don’t just affect appearance they impact confidence. Many patients express frustration after months of trying products that don’t work or even worsen their condition.

Acknowledging this emotional toll is part of holistic skincare. Your dermatologist understands that clear, even skin isn’t just cosmetic it’s deeply connected to how you feel about yourself.

The Importance of Consistency

Consistency is the single biggest predictor of success. Pigmentation didn’t appear overnight, and it won’t fade overnight either.

  • Stick to your prescribed routine.
  • Avoid switching products too often.
  • Protect your results with SPF and gentle skincare.

Steady, scientifically guided routines always outperform quick fixes.

How Dermatologists Create a Long-Term Plan

At the London Dermatology Centre, treatment plans typically include three phases:

1. Stabilisation Phase

Repairing the barrier and reducing inflammation before tackling pigment.

2. Treatment Phase

Using targeted actives, peels, or lasers to reduce pigmentation safely.

3. Maintenance Phase

Preventing recurrence with SPF, antioxidants, and periodic follow-up treatments.

This structured approach ensures results that last not fade away after a few months.

What to Avoid During Pigmentation Treatment

  • Picking or scratching dark spots.
  • Using multiple exfoliants at once.
  • Skipping sunscreen.
  • Starting new skincare trends mid-treatment.
  • Ignoring hydration dry skin heals slower and holds pigment longer.

Frequently Asked Questions About Dark Spots and Uneven Skin Tone

1. Why do dark spots take so long to fade even after using brightening products?
Dark spots form in the deeper layers of the skin, where pigment-producing cells called melanocytes become overactive. Over-the-counter creams often work only on the surface, so they can’t reach the deeper pigment. Even with professional treatments, melanin production takes time to stabilise, and the skin’s natural cell turnover cycle roughly 28 to 40 days means visible changes happen gradually. Consistency, sun protection, and patience are key to seeing results that last.

2. Can sunscreen really make that much of a difference in fading dark spots?
Yes more than any other product. Sunscreen doesn’t just prevent new pigmentation from forming; it stops existing spots from getting darker. Even minimal UV exposure, like walking near windows or sitting by a computer screen, can trigger melanin activity. Dermatologists stress that without daily, broad-spectrum SPF 30–50, no brightening routine will be effective. It acts as your skin’s shield, giving every other treatment the chance to work properly.

3. Why do some professional treatments like peels or lasers sometimes make pigmentation worse?
When treatments are too strong or performed on sensitive skin without proper preparation, they can inflame the skin barrier. This inflammation activates melanocytes, causing post-inflammatory hyperpigmentation especially in darker skin tones. That’s why dermatologists carefully assess your skin type and gradually increase treatment intensity. If your barrier isn’t healthy, they’ll focus on repair first before introducing peels or lasers.

4. Are natural remedies like lemon juice or turmeric safe for dark spots?
Despite their popularity online, most home remedies can actually irritate your skin. Lemon juice and apple cider vinegar are acidic enough to cause burns or worsen pigmentation, while turmeric and oils may clog pores or cause allergic reactions. Natural doesn’t always mean safe, especially for already inflamed or sensitive skin. Dermatologist-approved formulations are tested for safety and concentration, ensuring results without unwanted side effects.

5. Can diet or lifestyle influence pigmentation and uneven tone?
Yes. While diet alone won’t erase dark spots, it can influence how your skin heals and reacts. Diets high in antioxidants, vitamins C and E, and omega-3 fatty acids help reduce oxidative stress and inflammation both major triggers of pigmentation. On the other hand, smoking, alcohol, and high sugar intake can delay skin recovery. Managing stress, getting enough sleep, and staying hydrated also support the skin’s ability to maintain a healthy, even tone.

6. How can I tell whether my pigmentation is hormonal, post-acne, or sun-related?
The pattern and behaviour of pigmentation offer clues. Melasma, for instance, tends to appear symmetrically on the cheeks, upper lip, or forehead, and often deepens with heat or sun exposure. Post-inflammatory pigmentation typically follows acne or injury and appears as spotty marks in the areas where blemishes once existed. Sun damage, on the other hand, creates scattered freckles or age spots that worsen over time. A dermatologist can confirm the exact type through examination and, if needed, imaging tools like a Wood’s lamp.

7. Is it safe to combine multiple brightening ingredients like vitamin C, niacinamide, and retinoids?
It depends on your skin’s tolerance and the concentrations used. Some combinations, like vitamin C and niacinamide, can complement each other when properly formulated, but layering too many actives at once increases the risk of irritation. Retinoids, for instance, should be introduced gradually and never used alongside strong acids in the same routine. A dermatologist can help design a plan that maximises benefits while preventing barrier damage and sensitivity.

8. Can pigmentation ever go away completely?
It depends on the cause and depth. Surface pigmentation caused by mild sun exposure or acne often fades fully with consistent treatment and SPF use. However, deeper or hormonal pigmentation like melasma may require long-term management rather than a permanent “cure.” With the right combination of medical care, maintenance treatments, and lifestyle adjustments, it can be controlled effectively leaving your skin significantly clearer and more balanced.

9. How do I know if my skincare routine is making pigmentation worse?
If you notice new redness, burning, or increased darkening after introducing a product, it could be too strong for your skin or disrupting your barrier. Over-exfoliation, frequent product switching, or skipping moisturiser can all worsen sensitivity and pigmentation. A good sign your routine is balanced is when your skin feels calm, hydrated, and smooth. If irritation or flare-ups persist, it’s best to stop new products and consult a dermatologist for evaluation.

10. When should I see a dermatologist for dark spots or uneven tone?
If you’ve used brightening products for several weeks without improvement, or your pigmentation keeps returning despite good skincare habits, it’s time to see a professional. Persistent, spreading, or uneven pigmentation could signal melasma, post-inflammatory changes, or other conditions that require targeted medical treatment. A dermatologist can identify the root cause, tailor therapies to your skin type, and design a safe, effective plan that finally delivers visible, lasting results.

Final Thought: Achieving Even, Radiant Skin Safely

Dark spots and uneven skin tone can be frustrating, especially when you’ve tried every product that claims to deliver instant results. The truth is, successful pigmentation treatment takes time, consistency, and a personalised approach that targets your specific skin type and underlying cause. Whether your dark spots are hormonal, sun-induced, or post-acne related, professional guidance makes all the difference. If you’re ready to achieve clearer, more even skin, you can book a consultation with one of our dermatologists by contacting us at the London Dermatology Centre.

References:

1. Mpofana, N. (2023). Treatment of Melasma on Darker Skin Types: A Scoping Review. MDPI Cosmetics, 10(1), 25. Available at: https://www.mdpi.com/2079-9284/10/1/25

2. Thawabteh, A.M. (2023). Skin Pigmentation Types, Causes and Treatment A Review. MDPI Molecules, 28(12), 4839. Available at: https://www.mdpi.com/1420-3049/28/12/4839

3. Behle, V. & … (2022). Post-Inflammatory Hyperpigmentation in Dark Skin: Molecular Mechanisms & Emerging Treatments. Available at: https://www.ncbi.nlm.nih.gov/articles/PMC9709857/

4. Z Piętowska, et al. (2022). Understanding Melasma – How Can Pharmacology and Cosmetology Procedures and Prevention Help to Achieve Optimal Treatment Results: A Narrative Review. Available at: https://www.ncbi.nlm.nih.gov/articles/PMC9564742/

5. Ogbechie-Godec, O.A. & Elbuluk, N., 2017. Melasma: an up-to-date comprehensive review. Dermatologic Therapy (Heidelb). 7(3), pp.305-318. Available at: https://pubmed.ncbi.nlm.nih.gov/28726212/