Privacy Notice

The London Dermatology Centre (LDC) is dedicated to protecting your privacy. As a Data Controller, The London Dermatology Centre follows the principles of The Data Protection Act 1998 (DPA).

To provide effective care, we must record and process some of your personal information, including health records.

We may need to share your information with other organisations, such as the NHS. Where necessary, we will seek your explicit consent.

Third parties may be used to process your data, and we ensure they comply with the DPA.

We may also disclose your information if required by law.

For more details on how we handle your personal information, please contact the The London Dermatology Centre Data Protection Officer. They can explain:

The reasons for processing your data.

The London Dermatology Centre's legitimate interests as a Data Controller.
Types of personal information collected.
Who receives your information.
How long your information is kept.
Your rights regarding your data.
How to withdraw consent.
Whether providing information is a legal or contractual requirement (and the consequences of not providing it).
How to file a complaint about our data management.

Your Privacy Matters: How We Secure Your Records

We take your privacy seriously. We only use information collected legally, and all staff are legally bound to confidentiality. We ensure this by:

Regular Training: Staff receive training to stay up-to-date on confidentiality practices.
Restricted Access: Only authorized personnel can access your personal data.
Controlled Sharing: We only share your information with those who have a legitimate legal reason to see it.
Data Retention Limits: We follow the Records Management Code of Practice for Health and Social Care 2016 for data retention periods.

This ensures your information is protected and used responsibly.

Invoice Validation

If your treatment or services were covered by your insurance company, your insurer might need access to certain personal information to process payment. Details such as your name, address, date of treatment, and associated treatment codes may be shared with the insurer to facilitate billing. This information is securely stored and kept confidential, used solely for invoice validation, and typically initiated at the patient's request.

Change of Details

Please inform your healthcare provider if there are any changes to your personal details, such as name or address, or if any information, such as your date of birth, is incorrect. Keeping us updated ensures that your records are accurate and current.

Your Right of Access to Your Records

Under the General Data Protection Regulations, you have the right to know what information is held about you, including your medical records in both electronic and physical formats. This is known as the “right of subject access.” To access your records, submit a written request to the organisation that holds your information, which could be us, your GP, or another treatment provider. Note that some information in your health records may be exempt from disclosure to protect your wellbeing or the identity of a third party. To request access to your medical record, please submit your request in writing us.

For further clarification, please contact us.

The LDC Data Protection Officer
69 Wimpole Street
London
W1G 8AS
Or,
Email: DPO@the-dermatology-centre.co.uk